Well after 10 years of loyal service to AT&T, I finally made the switch to T-Mobile.
I’m not the first and I’m sure I’m not the only person who’s considered switching cell phone providers. I would bet many of your reading this have at least considered it for one reason or another. Well here, I’ll break down why I switched and what the process was like. Feel free to reach out to me with any questions you might have because it was far different of an experience than I thought it would be.
So this is a move I’ve been considering since the day I ordered the iPhone 7 on launch day (unlocked). The unlocked part is important because it allows me to jump from carrier to carrier however often I’d like without a contract.
So I’ve been with AT&T for almost 10 years. I’ve had a great customer experience and never had major issues with them. It wasn’t until recently I started going over my data plan. Honestly $15 for an extra Gigabyte of data to get me through the month doesn’t bother me at all. A few months later they offered me a plan 1GB more than my original plan for just $5 more each month. No brainer.
Except I didn’t read the find print because no one does… This meant after my data plan now instead of having an option to go to another 1GB at full LTE speeds for $15 I was stuck on 128kb per second data speeds which is slower than a messenger pigeon.
I’m not going to go into the nitty gritty of plan comparisons but T-Mobile and Verizon were now offering plans that offered 4x more data than I was getting on AT&T for the same price plus a ton of other attractive features.
So I said “Fuck it why not” and walked over to T-Mobile and made the switch. Here is where it gets interesting.
To my disbelief it was so easy. Having worked in Apple retail (selling iPhone plans at times) I was preparing myself for the worst. When you know your current credentials (which lets be honest a lot do NOT) it becomes so easy! I was set with my new plan with a ton of data for a great set price (Actually lower than what I was paying at AT&T) and my number had moved over to my current phone.
Being that my experience was so effortless the sales person at T-Mobile made me aware of some other services they offer as I’m sure they have to but I was done and out the door in less than 15 minutes. I couldn’t believe how easy it was!
If you’re considering doing the same here are somethings I would check prior to going into a store:
- Is your current phone “Unlocked” if you plan on using your existing device?
- Do you currently own money on that phone to your current carrier?
- Do you know your account number/pin for your current carrier?
- Are you the primary account holder of your current account? (If your still on your parents account just stop you’re an adult)
Knowing all of this ahead of time made it much easier than I ever would have imagined. Now the real test. Is the service as good as my service was with AT&T? Good news is I can always switch back since I bought the iPhone unlocked. Expect a follow up blog to this in a month or so and I’ll let you know how I feel about the service. Until I’m really excited I made the switch.